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CARE

Product Care

Textiles

  • Care for textiles by vacuuming or lightly brushing.
  • Maintain textiles by keeping them away from direct sunlight. Rotate and flip cushions when vacuuming for even wear.
  • The nap of high pile textiles such as mohairs and velvets may become crushed or lose its original pile height. We recommend light steaming to lift the pile to its original height. The textile should also be brushed with a de-linting brush to maintain its pile.
  • Water based or solvent cleaner may cause discoloration or staining.
  • We recommend that stained or soiled textiles be professionally cleaned.

Rugs

  • Care for rugs by sweeping or vacuuming.
  • Maintain rugs by keeping them away from direct sunlight. Occasionally rotate rugs when vacuuming for even wear.
  • Water based or solvent cleaner may cause discoloration or staining.
  • We recommend that stained or soiled rugs be professionally cleaned.

Metals

  • Never use cleaners with alcohols or solvents on metals.
  • Only used fine cotton or extra soft cloths.
  • We recommend that tarnished metals be professionally cleaned.

Cast Bronze

  • Cast bronze pieces are treated with a patina that gives each piece its distinctive color. Although bronze is extremely hard and lasts for centuries, the patina is the most delicate element. Its long-term beauty depends upon proper placement and care.
  • Clean by using a dry or slightly dampened cloth or a vacuum brush. If soiled, use a light soap with luke-warm water. Wipe clean with a damp dry cloth. Dry with a clean cloth to avoid water spots.

Patina Metal

  • Clean with a very soft, dry cloth or breathe onto a soft cloth then rub gently in the direction of the patina. Do not use abrasive cloths or cleaners as this may scratch or damage the finish.

Patina Bronze

  • Rubbing in the direction of the patina with a soft cloth will restore the luster to bronze pieces that have been coated with a wax seal (as wax will dull over time from the oils of people's skin).

Polished Metal

  • Clean polished metal or polished stainless with a damp cloth. Do not use commercial or heavy-duty polishes or waxes, as they may scratch or damage the finish.
  • Polishes we do recommend are Brasso, Simichrome, or our favorite Flitz; these can be used without inflicting damage even for the unskilled user, unless the polished surface has a wax sealer coat. These polishes will remove the wax while polishing the metal, but the surface would then have to be re-waxed if it is on a metal that needs to be sealed.

Wood, Lacquer, and Linen Finishes

  • Wood, lacquered, and linen pieces have been stained and/or polished to bring depth and beauty to each finish. Although most are protected with either a clear coat or wax, they are still susceptible to wear.
  • Care for your wood and lacquer pieces by dusting regularly with a soft cloth.
  • Maintain wood and lacquer by not placing near heaters and air conditioning units to prevent over-drying or exposure to excessive moisture. Avoid extreme humidity changes in your home, as extremely dry air can cause wood to crack and lacquer to lift. Do not place/leave hot or moist objects directly on the wood. Rubber or plastic left on the wood finish can also damage the finish.
  • Clean by using a dry or slightly damp soft cloth. Follow by polishing with a dry soft cloth. Do not use commercial, heavy-duty polishes or waxes, as they can yellow light finishes.
  • We recommend that stained or soiled wood or lacquer pieces be professionally cleaned or refinished.

Stone

  • Stone can be classified into two categories: siliceous stones such as granite and slate are more durable and relatively easy to clean, while calcareous stones, such as marble, limestone and onyx, are more porous and sensitive to acidic cleaning products.
  • As stone is a natural material, markings and color will vary. Stone tops are sealed or polished to be stain resistant. Many common foods and drinks contain acids that will etch or dull the surface of many stones. Use placemats or felt spots under china, ceramics, silver, or any other objects that may scratch the surface.
  • Clean stone surfaces with a soft cloth and a few drops of stone soap or a light detergent combined with warm water. Too much cleaner or soap may leave a film or cause streaks. Rinse the surface thoroughly after cleaning and dry with a soft cloth. For spills, blot with a soft cloth immediately to prevent the stain from being absorbed by the stone. Flush with water and mild soap and rinse well. Dry the area with a soft cloth.
  • We recommend that stained or soiled stone be professionally cleaned by a stone cleaner or a refinisher.

Glass and Crystal

  • Glass and crystal can be cleaned by wiping with a soft damp cloth or glass cleaner with no additives.
  • Apply glass cleaner to a soft cloth rather than directly on to the fixture to avoid overspray that may damage other finishes.

Lighting Shades

  • Some lighting shades are made from a thick, high quality watercolor paper or silk.
  • Care for the shade by dusting regularly with a soft cloth.
  • Clean small dirt marks on watercolor paper using a white art eraser with a gentle touch.
  • Heavy staining on our delicate silk and watercolor paper shades usually cannot be cleaned. Please contact HOLLY HUNT to purchase a replacement shade.

Outdoor Furniture

  • Jiun Ho Outdoor Furniture has been designed and constructed using only materials that meet the highest standards for strength and durability.
  • Routine care and maintenance will ensure that your furniture looks and performs its best and will provide you with many years of enjoyment.
  • Regional environmental conditions vary greatly, so it is important that your particular installation is evaluated frequently.
  • All outdoor furniture should be protected with fitted furniture covers or stored indoors during inclement weather. Harsh environments (elevated pollution levels, humid/arid climates, salt, high daily temperature variances) will require that recommended maintenance routines are performed more frequently.
  • Because each material has unique properties and needs, we have compiled these specific care and maintenance recommendations.

Powder Coated Aluminum

  • Powder coated aluminum is a very durable material that should be routinely cared for like the paint on a fine automobile. Use only a soft cotton or microfiber cloth with a mild detergent (ph: neutral) to clean. Rinse thoroughly. It is important to never use abrasives or solvent based cleaners.
  • The addition of a good quality automobile wax will provide a layer of protection against salt and minimize water spotting. Be sure to clean the surface thoroughly prior to application (per the manufacturer's instructions).

Glass Fiber Reinforced Concrete (GFRC)

  • While JH GFRC has a protective sealer coat, the material is porous and can be easily stained. Fortunately, most stains can be removed, though stubborn stains can leave traces. It is important to clean up spills as quickly as possible to prevent a stain from migrating deeper into the surface.
  • For regular cleaning, use a soft cloth dampened with distilled water to remove dust and dirt. Tap water is not recommended as it can leave calcium marks. A mild soap solution may also be used if necessary. Do not use abrasives, harsh solvents or industrial cleaners.

Engineered Stone

Cleaning Engineered Stone Table Tops
  • Use a soft cotton or microfiber cloth to remove dirt from the surface. Engineered stone tops can be washed with hot water, to which you can add the manufacturer's recommended dose of mild detergent, if needed. Rinse with hot water and dry with a cloth. For best results, we recommend cleaning any spills immediately, without letting them dry.
  • Do not use waxes, oily soaps, sealers or other treatments: they are not required. Moreover, some of the commercially available treatments contain wax or polish additives that can leave an oily film on the surface after several applications, affecting the cleanliness and appearance of the top.
  • Avoid using abrasives or scouring pads as they could affect the surface.
  • When routine cleaning is not enough, specific procedures are required, depending on the nature of the stain. In these cases, there are aggressive products available that will not affect the surface's beauty. The amount of time the stain remains on the surface is important, so we recommend cleaning as soon as possible. On areas of concern (finger prints, smudges, or spots) use a clean cotton cloth & a polishing compound (Ex. TURTLE WAX® RENEW RX™ PREMIUM POLISHING COMPOUND). Apply a small amount of the compound to the cloth and rub in a circular motion until the area appears clean and free of the mark(s). Wipe the polishing compound off using a different clean cotton rag. Following, use a new cloth and stone cleaner that is safe for use on natural, synthetic and engineered stone including marble, granite, quartz, limestone, corian, silestone (Ex. Clean Stone Plus or Simple Green Stone Cleaner). Make sure to clean the surface such that there are no shiny areas visible where the polishing compound was used.
  • Contact JH Customer Service if you encounter a stain on engineered stone that you are having trouble removing.

Outdoor Covers

Care & Cleaning
  • Shake off cover to rid it of debris
  • Use a garden hose to rinse cover
  • Use mild soap and warm water with sponge or bristle brush to scrub the cover.  Rinse thoroughly.
  • Use a towel to dry areas where moisture is present.
  • Please do not machine wash your JH Outdoor furniture cover.

Storage of Covers
  • It is imperative that covers be clean and dry before they are stored away.  This will prevent mildew from forming.
  • Fold and store covers in a clean, waterproof container.

Cushions

  • All JH Outdoor Collection Cushions are made of fast-draining anti-microbial reticulated foam with a dacron crown. They are well suited to all moist and humid conditions.
  • Cushions should never sit in water or be exposed to water for any prolonged period. To prevent mildew growth and corrosion of any sort, always remove wet cushions from furniture frames.
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